He stated in the article:
To be fair, they sent out notices to their customers, or at least those that probably registered.
http://www.mcse.ms/message1771841.html
Here one user is blaming WinXX Patches and SPs for the problems. He worked with a Dell Rep that didn't know it either.
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Jim P.
A little bit of this and a little byte of that can cause bloatware.