My current work is an interesting place. It is a mid-tier family run business. There is about 1000 employees for the company spread over several states in the west/southwest of the US. Over the course of several years and several company mergers/purchases the software processes have become muddled. I was originally brought in to help do data integration but increasingly I find that I am doing a tech evangelist's job. In my 20 years of working in IT, this is the first company that I have worked for where none of the employees actually trust the software. Most business processes are built on the premise that the software is wrong and what someone wrote down is right. So the company has finally reached a point where it cannot grow any bigger without radically changing the way it does business but, no one wants to trust software to help (ERP's, BPA, etc) without micro-managing that software (hence removing any benefit from using such).
I like the company and the people I work with. Do any of you wiser individuals have any advice for someone in this situation. I want to be part of the solution and not part of the problem.
Thanks!
Does this mistrust of software go right to the top (ie, senior management)? If yes, I fear that you may be flogging a dead horse. Without high-level buy-in, this stuff is difficult to change.
If you haven't even tried to resolve your issue, please don't expect the hard-working volunteers here to waste their time providing links to answers which you could easily have found yourself.