Yes, that's part of the problem. Management needs to inform staff when change is coming, or even better, include staff in on the planning process. People learn faster and retain better when they're learning is focused and goal oriented. Managers shouldn't just say "Here is a subscription to Lynda.com, so you can maybe learn some stuff when you have free time." and then put their staff out to pasture to passively and randomly graze at their own will.