• In Edge, you can experiment with different document compatibility models. Not sure about chrome as we block everything google at work.

    SSRS team and the Windows and IE people are in two totally disconnected worlds. Every now and then a Windows patch would break something in reports, mostly something trivial like dropdown list or some button in the strangest way.

    In cold revenge SSRS did something nasty in SQL 2016 - they made design changes so drastic that some report controls stopped working in IE/Edge. I do not have inside knowledge but that's what IE support and I have observed in the page source of my reports. This is not a joke. I have two serious tickets with SSRS and IE teams that have remained open since Oct 2017. Each side is blaming the other. They have wasted ample of my otherwise quiet time with no solution in sight. How bad? SSRS team asked me to use Firefox instead of IE, which we refused. IE team's view is that SSRS people broke their working product and they should be handling my complaint. For this reason some of my instances are stuck with SQL 2014.

    I also suggest that you open a ticket with SSRS team first and they might find you a fix in a jiffy, given the amount of tickets they already have. Good luck.