david.howard (8/21/2014)
A simple counter example would be that using Open Source software I could put together a Customer Relationship management solution with little to no Development. The time taken to understand the actual need and to test that the solution works correctly and answers that need completely would still be fairly significant. There are similar examples in many areas.
That is a very good example. You are perfectly correct. Particularly if you look at some systems more generically.
Gaz
-- Stop your grinnin' and drop your linen...they're everywhere!!!