• Gary, that's funny, because I DID bring donuts every Friday. Food is always a good way to get people to drop by. Less important long term but critical at the time is being able to figure out where someone fits in the power structure. Delivery Lead was ambiguous, I had office space next to the CIO, but I wasn't part of the leadership team. Everyone scratching their head about do I have power or not? Combined with the title, it was miserable/amusing on any given day for weeks. Eventually everyone figured out what I did and life was easier. I'll fight more for a better title next time (or use parens!).