Living this out right now in a way.

After watching our Facilities people cringe every time someone asked them for a report on repairs and maintenance, I finally walked into their office and said, "Go find some facilities maintenance and repair packages that make sense and do what you need them to do. I'll help you with the technical part of it." Eventually we found a very nice third-party cloud-based solution that has them (and our management and accounting people) turning handsprings. It's not perfect, and I'm working on integrating the data with our other systems, but it's revolutionizing our Facilities department.

They had been using one of those "one-size-fits-the-bottom-line" solutions which was terrible and not even made for the purpose of repair and maintenance (it tracked certification and validation - which is entirely different). One day when the main office discovered the current version of that software was going out of support, a huge search began for a replacement. One of the first things out of the mouths of executive managment was - you guessed it - we want a "one-size-fits-our-bottom-line" solution.

And even though we offered the solution we had procured, the leading candidate right now is the newer version of the same crappy package they had before even though it will take a year and a half just to implement it and we're humming along nicely with our solution.

Talk about the defintion of insanity...