Mine was definitely a Promteric problem.

Turned up for the exam to be told the test centre was closed for 2 weeks for maintenance.

The test centre had informed Prometric, but bookings were still being taken. I'm hoping there are not too many other disappointed testees.

Anyway, it was annoying and a let down, but it happens, so what can I do.

I was given a ticket number and told to reschedule - I decided to do this while i was still in the test centre.

So first, the operator informed me the next test was available in Toronto. Only a 1000 mile walk from my current test centre.

Then I spent 10 minutes trying to persuade the operator that there were in fact 2 other test centres in Winnipeg listed on the Prometric web site. He was adamant that this was not the case.

Finally got rescheduled for later this week on Friday.

Not feeling too trusting at this point, so I phoned the new test centre to check the booking.

Apparently, they don't run tests on Fridays.

Ho hum.

Anyway, the admin at the new test centre was very understanding and I will still be sitting my test on Friday.

Of the 3 exams I have taken so far, this is the second that has been rescheduled (both for software download/maintenance issues), hence my initial question.

A captive audience doesn't really provide any incentive for quality service.

btw Congrats on the MCM Gail - that's a lot of hard work and dedication.