Isn't this true of television manufacturers, carpet makers, stereo manufacturers, and... just about every other business?
Would you be happy with a new stereo that could only play sound from one speaker, as long as it was promised to be replaced with a working version within six months to a year?
I wouldn't. I'd buy a different one from a proper manufacturer.
First generations of many manufactured products and electronics tend to have reputations just as sketchy as microsoft software.
I have often heard not to be first model years of a redesigned car. Brand new electronics often see the excitement of the new version be fixes of a bunch of stuff the users found annoying with the old version.
In short, this example kind of works against you. Software is not the only industry that ships before its perfect. Everyone that selling something sets their own threshold of "good enough".