Thanks for the replies and sorry for the delay in response. The person I'm troubleshooting this for is out on leave so it became a lower priority. 😉
Just this one report is acting this way? Have you tried renaming it and publishing it to the report server and seeing if that makes any difference?
We can recreate it with other reports if we set them up the same way, rename yields the same results. Reports that are not set up the same way can publish to pdf without a problem. I have not tried publishing the report yet...as I'm waiting for her to return so I do it correctly.
Per the user: The error I receive happens when I uncheck the ability to repeat header columns on one of the matrices. According to Microsoft this is occurs because SSRS 2008 does not normalize the column header width for the inner tablix on the second page of the matrix.
what about the reporting services logs? any additional info there?
I don't see anything in the ReportServerService error log when this error occurs.