We should probably all be "on soft skill training" - lol.

In the article, I didn't address how to cope with dysfunctions like over-attachment to work products or inability to handle any type of criticism - though it's a good topic for another day.

I still stand by the notion that we're better off negotiating with people (even if difficult) rather than dispassionately dismissing their commitments and judgments. The challenge of negotiating with people will do us good. We'll further develop emotional intelligence, people skills, negotiation skills and other soft skills.