I think it needs a reevaluation as it does not appear to work. I have submitted, voted and viewed far too many that appear to be valid that either have no response or shrugged off. It has failed to work from my perspective so many times that I often forget about it.

If there are too many being submitted then:

- limit the sources. MSDN/TechNet subscribers perhaps? (Maybe this is already the case - I cannot remember)

- make it easier to check for duplicates (and reward for submitting additional info)

If there are a number of submitters misusing the system then bring in a warning system/reward system (encourage people to want to behave).

If there are a number of reviewers inappropriately closing issues then bring in a warning system/reward system for them too. (Doesn't need to be public but stating that there is a system in place would give submitters confidence).

This is an opportunity for MS to help us help them help us. Ignoring the minority of abusers (which there will always be a few in any collection of people), we want this to work for MS and us.