Ask the person what they meant, because your explanation does not have enough info. What users of what, what attributes, what back-end, what sessions?
The common meaning for 'database refresh' that I've seen is copying a production database to dev or test to create a fresh copy there.
Gail Shaw
Microsoft Certified Master: SQL Server, MVP, M.Sc (Comp Sci)
SQL In The Wild: Discussions on DB performance with occasional diversions into recoverability