Hi All,

I just want to update you guys with the results.

I could not RDP directly to the server due to firewall issue.

So, there was a jump server(terminal server)....which I need to RDP to it first, then from there I RDP to the target server.....since my login has SA privilage, I was able to change the passwor for SA acct.

Anyway, thanks for all of your inputs.

SueTons.