This is another way of doing it...and I guess the simplest way....:-)
With YOURTABLE (TICKET,STATUS)
AS
(
SELECT 9543,1 UNION ALL
SELECT 9543,5 UNION ALL
SELECT 9543,5 UNION ALL
SELECT 9544,1 UNION ALL
SELECT 9546,1 UNION ALL
SELECT 9547,1 UNION ALL
SELECT 9547,5
)
Select * From YOURTABLE
Where TICKET NOT IN (Select TICKET From YOURTABLE Where STATUS = 5)
GO