• Benki Chendu (9/19/2012)


    I have installed sql server 2008 r2 with mixed mode authentication.

    I am able to use the sa credentials from my side but when I provide the same credentials to the customer, they get the login failure error.

    Following are the error messages logged in SQL Server error logs

    Message

    Login failed for user 'sa'. Reason: Password did not match that for the login provided. [CLIENT: <local machine>]

    Message

    Error: 18456, Severity: 14, State: 8.

    I need help urgently.

    Did you try your own ? It may be possible that there are typo or they are copy pasting the password.Ask them to type it or if possible take the client machine remotely and try yourself.

    --rhythmk
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