Definitely. I agreed 100%. That is why I titled my web site "DBA Automation". Once you see the value, you will never go back.

Not only you automate your tasks, you also hand over the lower level support effort to the helpdesk 1st level support. Some people could not connect only because user errors. DBAs should not have to deal with those cases.

Some scenarios take more effort to test the automated scripts, for example, in a blocking production environment that blocking cannot be re-produced by will. But it can be done.

Ian, I love your book.

Jason

http://dbace.us