If Joe's Bike Shop looses all their data without a backup, then that's a personal tragedy for their business, but it's not really a community or regional wide disaster. The chances of a government office losing all your tax records or a corporation permanently losing all your mortgage paperwork is practically unheard of.

Well... the mortgage company may sit on your escrow account refund for weeks or months claiming they "misplaced the paperwork", but they can find the records at any point, if they really wanted to. That's not an information technology issue.