SP4 for SQL 2008 not running

  • Hi there,

    I'm hoping somebody can help me here. I'm having issues installing SP4 or SP3 on an SQL 2008 Enterprise edition installation. This SP4 is a download I have used successfully on 3 other servers. It did send an error to the event viewer that shows the following:

    Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab&gt; with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

    I had the admin install Win updates (win 2008 R2 standard) including SP1 to this server as it was a few years out of date.

    Now the update runs but doesn't fire off the GUI install window. I did an extract of files and ran the setup manually and it does nothing. Ran in CMD prompt and get the following message but nothing else:

    C:\temp\setup.exe

    Microsoft (R) SQL Server 2008 Setup 10.00.6000.29

    Copyright (c) Microsoft Corporation. All rights reserved.

    Nothing is going to the event log now or to any other text log file from what I can see.

    Any ideas anyone?

    Thanks

    Patrick

  • pjl0808 (10/20/2016)


    Hi there,

    I'm hoping somebody can help me here. I'm having issues installing SP4 or SP3 on an SQL 2008 Enterprise edition installation. This SP4 is a download I have used successfully on 3 other servers. It did send an error to the event viewer that shows the following:

    Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab&gt; with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

    I had the admin install Win updates (win 2008 R2 standard) including SP1 to this server as it was a few years out of date.

    Now the update runs but doesn't fire off the GUI install window. I did an extract of files and ran the setup manually and it does nothing. Ran in CMD prompt and get the following message but nothing else:

    C:\temp\setup.exe

    Microsoft (R) SQL Server 2008 Setup 10.00.6000.29

    Copyright (c) Microsoft Corporation. All rights reserved.

    Nothing is going to the event log now or to any other text log file from what I can see.

    Any ideas anyone?

    Thanks

    Patrick

    Is there anything being logged to your Program Files\Microsoft SQL Server\100Setup Bootstrap\Log directory?

    Sue

  • Hi Sue,

    No, nothing. Only a Release folder is in that sub folder. I searched the whole drive for anything new after running the setup but nothing. Really weird.

    Patrick

  • That is weird. Maybe try a new download of the SP from MS and see if that makes a difference. That's about all I can think of - that the SP install itself got out of whack.

    Sue

  • Yeah, tried a new DL but same result.

    Fortunately, this server is one to be decommissioned within the next few months (although that never happens).

    We still have SQL2000 here, one is still RTM.

    Thanks

    Patrick

  • It's a wild guess, but did you execute it with administrator privileges? ("run as administrator" or from an "administrator command prompt")

    If no logging at all it could indicate too little permissions...

    ** Don't mistake the ‘stupidity of the crowd’ for the ‘wisdom of the group’! **
  • Thanks. I did try the run as admin before but maybe didn't check for any log files when I did.

    Now after running as admin and after checking for new files created today I have a new file SqlSetup.log in the C:\Users\MyUsername\AppData\Local\Temp\2.

    Looking at this there is a last entry 'Setup closed with exit code: 0x84C40013'

    So I'm Googling this but nothing conclusive so far.

    Thanks

    Patrick

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