Cannot open backup device error

  • Dear All,

    I'm trying to restore a backup, but when I tried to get the backup information from a shared directory and I get the following error message; would you please let me know how how it could be fixed without having to move the backup location?

    Msg 3201, Level 16, State 2, Line 2

    Cannot open backup device 'directory of the backup file'. Operating system error 5(Access is denied.).

    Msg 3013, Level 16, State 1, Line 2

    RESTORE FILELIST is terminating abnormally.

    Thank you in advance!

  • The service account for SQL Server needs to have permission on the folder and file. If SQL Server is running under a local account like NT Service\MSSQLSERVER, the account for the machine needs to be granted permissions. The form for a machine account is DOMAIN\MACHINE$.

    [font="Times New Roman"]Erland Sommarskog, SQL Server MVP, www.sommarskog.se[/font]

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