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All emails received as junk or spam folder

  • March 30, 2012 at 12:14 am

    #255707

    Hello,

    i developed a mass mailing tools, but all mails received in junk and spam folder

    i use an store procedure 'sp_send_dbmail' which is by default in sql server,

    when i send an testing mail using object explorer ->Database mail -> right click -> send testing mails,

    then this mail received in inbox, but when i call 'sp_send_dbmail' this procedure using job with 2 min intervals then mails received in junk or spam folder of recipients..

    i configured correctly all information of smtp details ip address...

    is there is any idea related to this problem...

    why mails r received as junk or spam folder ??

    thanks..

  • March 30, 2012 at 1:06 am

    #1466766

    Junk mail is typically sent via SMTP as it doesnt require a valid email to send from which is why you are seeing this even if you are using a valid email address.

    Is that email address in your GAL? For instance, we use a 3rd party for live hosting, any mail which I send to HQ is in the form of USER@Company.com but as USER@Company.com is not in the GAL due to it not being an email address in exchange on our mail servers due to it being an external hosting, it gets into my Junk mail.

    You will need to add the sender to your safe senders list (if your using outlook) or do the same for your mail client so that it doesnt pass into the junk folder

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