Database Mail only working on one cluster node

  • I have SQL 2005 cluster (active/active/active) in which the Database mail only works on one of the nodes. The error msg I get on the other 2 is: "Message

    The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1. Exception Message: Could not connect to mail server. (No such host is known).

    )"

    Any Ideas?

    Thanks in advance,

    D

  • See KBA http://support.microsoft.com/kb/968834 for more information.

    -Satya SK Jayanty
    SQL Server MVP (Follow me @sqlmaster)
    Author of SQL Server 2008 R2 Administration CookBook
    SQL Server Knowledge Sharing network

  • I'm not seeing how this KBA helps since I'm not getting a timeout issue. The error msg seems to be more related to the e-mail server denying access. At least that's my guess. Am I missing something in that article?

  • It turned out to be a name resolution error with the smtp server. Fixed by changing to a fully qualified name for the smtp server. It doesn't explain why one node worked without the change and not the other 2, but it's fixed.

  • I bet you that the DNS settings on one node do not match the other.. I've seen that cause what you are talking about. I've also seen organizations who have a firewall between the database servers and the mail server and if BOTH your machines weren't on the whitelist you could get inconsistent results from each node.

    CEWII

  • Interesting. I'll have to check the config and see. Thanks for the info

  • In companies with a number of DNS domains I have seen this OFTEN, when they are setup they include 1 or 2 but there are say 5 total.

    CEWII

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