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DB mail issue

  • March 8, 2011 at 7:33 pm

    #236253

    I'm getting the below error for one particular sql server but it works fine for other servers, using one mail server for all. config settings all the same.

    cannot send test mail or anything

    error;

    The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1 (2011-03-03T13:36:03). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: 5.7.1 Unable to relay).

  • March 8, 2011 at 7:59 pm

    #1296271

    the error 5.7.1 Unable to relay says the issue is with your mail server refusing anonymous mail;

    usually a mail server requires mail to either come from 1)a trusted source/ip, or 2) authenticate with a username and password.

    if other SQL servers on your network domain are able to send, I'd say you need to add your server's IP address to the mail server's allowed IP address list.

    Lowell

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  • March 8, 2011 at 8:06 pm

    #1296273

    Thanks.

    I've set up to accept mail from any server on that subnet. Do you reckon I should add specifically that IP rather than giving the range?

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