This is actually open in one of my browser tabs.Working on a piece here. There are a few things to look at here. Certainly testing and project issues are here. There are also potential data issues,since the system appears to be reporting incorrect information to people. I also worry about the way in which this is reported. Calling this a system, a database, a set of systems, is confusing, and while I know the public doesn't care, this is the type of thing that ought to have more disclosure to help ensure that other companies understand the problems that arise from complex migrations of systems.
I'll look forward to reading that Steve.