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The HR Scorecard

By Steve Jones,

Are you looking for a BI project in your company to get some experience with? I've got an idea that you might try tackling as a side project, or even an informal project within the business.

One of the problems that many corporations face today is a regular turnover of employees. That causes a loss of productivity, moral suffers, and projects may run late. This might be because of poor working conditions, poor management, or some other factor. While you might not be able to change that, perhaps you can help bring some visibility to potential problems.

Human Resource departments are similar to IT departments in that both of them are a cost to the organization without generating revenue. These are overhead departments, and often receive limited budgets and assistance to accomplish anything beyond the bare minimum. These departments can add value, and the good ones help companies in many ways, reducing the costs that might otherwise occur.

I have rarely seen HR departments with deep analysis tools available to them that might help them function more efficiently. If you want to tackle a BI project, think about building a detailed scorecard or set of KPIs for the HR department that might help them better understand what is happening in the company. Watching for the impact of vacations, turnover, etc. and aggregating exit interview data might help HR improve the conditions at the company, perhaps even for you. 

I'd consider working on an HR BI project, even during some off hours if you have an interest in this area. I'm sure the HR people will appreciate it, and they might be the ones that are in the best position to help you with your career down the road.

Steve Jones

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