Click here to monitor SSC
SQLServerCentral is supported by Red Gate Software Ltd.
Log in  ::  Register  ::  Not logged in

The Business

By Andy Warren,

It’s common these days for people in IT to refer to their employer as “the business”, giving it a persona, and a way to think of their employer as a client to whom they provide services. I think that’s been an important cultural shift in a number of ways:

·         It has taught IT to consider customer service and satisfaction to be as important as technical elegance

·         It’s teaching “the business” to think of IT as a consultancy – to say “here is the problem, give me some options”

Of course it doesn’t mean that giving it a name has eliminated the pain for either side. We in IT still get frustrated at short sighted decisions, and those in the business still get frustrated at our unwillingness to solve a five dollar problem with a five dollar solution.

Does your department treat “the business” as a client? And if so, has it improved things or not?  Share some thoughts!

Total article views: 234 | Views in the last 30 days: 1
Related Articles

Thinking Time

It's important to have time to think, but quite often we don't find the time. Steve Jones comments o...


Thinking Time

Do you get time to stop and think, without being pressured to solve a specific problem? Steve Jones ...


Book Review: Blink: The Power of Thinking Without Thinking

I read Blink: The Power of Thinking Without Thinking by Malcolm Gladwell on a recommendation by Andy...


Think like a DBA

What do your programmers do with nulls? Do they know nullif, isnull, what about the powerful coalesc...


Re-learning how to think

Cross-posted from The Goal Keeping DBA: Re-learning how to think is always a difficult process. My ...


Join the most active online SQL Server Community

SQL knowledge, delivered daily, free:

Email address:  

You make SSC a better place

As a member of SQLServerCentral, you get free access to loads of fresh content: thousands of articles and SQL scripts, a library of free eBooks, a weekly database news roundup, a great Q & A platform… And it’s our huge, buzzing community of SQL Server Professionals that makes it such a success.

Join us!

Steve Jones

Already a member? Jump in:

Email address:   Password:   Remember me: Forgotten your password?
Steve Jones