Blog Post

SQL University Troubleshooting Week Syllabus

,

SQL University LogoWelcome to SQL University Troubleshooting Week. For anyone unfamiliar with SQL University, it is a project created by Jorge Segarra (Blog|Twitter) to give people a free way to learn SQL Server from the ground up. The professors at SQL University are bloggers with one or more of them getting a week to cover their topic.

I am honored to close out the final week of the Spring 2011 semester with a topic that I really enjoy: Troubleshooting. I really enjoy solving problems and that has caused me to get pulled into many situations where I could use and develop my troubleshooting skills. I hope to share the things I have learned here this week to speed everyone along in the process, hopefully avoiding some of the pitfalls that I had along the way.

I tried to keep the posts short and easily digestible but I will warn you now that there are one or two that are a bit long. Here is what I have planned for this week:

  • Communication – Why it is good to communicate during system issues and how to get the word out effectively.
  • Keeping an Open Mind – Having the right attitude means being courageous enough to put ego aside, looking at things from a different perspective.
  • Having a Plan for Every Situation – You may not know what is going to happen next but you can still have a plan to deal with it.
  •  

    I hope to cover something useful for every level this week. Even as I wrote these posts I was reminded of things I could have done better in recent situations. Look for the “Communication” post tomorrow with “Keeping an Open Mind” on Thursday and “Having a Plan for Every Situation” on Friday. Friday’s post is quite long so it will make for good weekend reading.

    Rate

    You rated this post out of 5. Change rating

    Share

    Share

    Rate

    You rated this post out of 5. Change rating