SQL Server Central is supported by Red Gate Software Ltd.
 
Log in  ::  Register  ::  Not logged in
Search:  
 
 

The Exceptional DBA: Soft Skills

By Tony Davis, 2008/04/28

Total article views: 36 | Views in the last 30 days: 36

Towards the end of my previous editorial on the "hard skills" required of an exceptional DBA, I threw in a mention of the "formidable" DBA job ad. Nobody really picked up on it, but I thought it might be fun to ferret out a few. Here's one for starters:

KNOWLEDGE / SKILLS (Mandatory)

  • SQL Server 2005
  • Administrative experience of Microsoft Windows Server 2000/2003
  • Replication
  • Stored Procedures
  • DTS packages/SSIS
  • Reporting Services
  • MS Office (particularly Excel)

KNOWLEDGE / SKILLS (Desirable)

  • Microsoft Clustering
  • ISP / e-commerce hosting experience
  • Salesforce
  • ITIL/SDLC knowledge
  • MCDBA (Microsoft certified Database Administrator)

The role description was a rollercoaster ride through large scale databases, clustering, replication log shipping, advanced performance analysis, availability, capacity, security, manageability, database design, coding, and data transfer, with a bit of MySQL thrown in just to be on the safe side. Is it me, or is this "cover all possible bases" approach to the DBA job spec a little unrealistic? If this spec is the norm, then I would tend to agree with James Rea, who commented last time that rather than specialize, it was better to know something about everything and be very, very good at research! If anyone has some more-extreme examples, please send them in.

Now on to the main purpose of this editorial which is to put right the "shocking" omission of "human skills" from the editorial to this point, although I actually believe a lot of this has already come out through the discussion:

Positive attitude / easy to get along with – this is arguably the most important soft skill of the lot. As David Poole very succinctly put it: if people will voluntarily use you as the first point of contact for database information rather than the last, then you are probably an exceptional DBA.

Communication skills– this comes up time and time again. The exceptional DBA must communicate clearly and effectively with colleagues, managers, customers and developers, to name just a few.

Business Skills – As Jeff Moden put it: understanding the why (the underlying business reasons) as well as the what.

Mentoring / Teaching– the exceptional DBA must be willing to teach others what he knows, whether this be through mentoring a junior DBA, participating in forums, speaking at conferences

Project Management and Time Management – if the average job spec is anything like quoted here, these skills must be absolutely vital. I'd be interested to hear about any specific resources that you, as a DBA, have found useful in this regard.

So what have I missed out? Let me know! Once again, I'd like to thanks everyone for contributing to this editorial series. Last time, many people were impressed by David Poole's incisive definition the Exceptional DBA (quoted above), so he gets the $50 Amazon voucher. Same rules apply this time. I'll also be awarding copies of Brad McGehee's "How to Become an Exceptional DBA" to five best contributions to this editorial series (in addition to those who win the vouchers) so keep your feedback coming.

Cheers,

Tony.

By Tony Davis, 2008/04/28

Total article views: 36 | Views in the last 30 days: 36
Your response
 
 
Related tags

Database Weekly    
Editorial    
 
Related content

Feature (In)Complete

By Steve Jones | Category: Editorial
(not yet rated) | 42 reads

The Exceptional DBA

By Tony Davis | Category: Editorial
| 221 reads

No XP, but Look Forward To 7

By Steve Jones | Category: Editorial
(not yet rated) | 59 reads

Behind the Curtain

By Steve Jones | Category: Editorial
(not yet rated) | 15 reads
Like this? Try these...

Changing Career Gears

By Brandie Tarvin | Category: Career
| 3,815 reads

The Exceptional DBA

By Tony Davis | Category: Editorial
| 221 reads
Already registered?  

Free registration required

To read the rest of this article, and access thousands of other articles, we ask you to register on the site and subscribe to our newsletters.

Register

E-mail address:
Password:
Password (confirm):

  

Subscriptions

We ask you to register on the site and subscribe to our newsletters. Subscribing to our newsletters gets you:

  • ALL of our content (thousands of articles, scripts, and forum postings)
  • A daily newsletter (example)
  • A weekly news round up (example)
  • The opportunity to ask and answer questions in our forums
  • A daily Question of the Day to test and help you increase your knowledge of SQL Server.

We ask that you give the newsletter a try for a week. Over 200,000 SQL Server Professionals a day find it entertaining and useful. If not, you are welcome to unsubscribe at anytime.

Steve Jones
Editor, SQLServerCentral.com