Guest Editorial: Managing their expectations

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Guest Editorial: Managing their expectations

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rhamnusia

Posted Tuesday, February 03, 2009 12:16 PM

SSC Journeyman

Group: General Forum Members
Last Login: Monday, April 29, 2013 1:54 PM
Points: 95, Visits: 207

Complaints about the usability and reliabilty of the HMS Titanic were responded to with the notice: 'Functions as desgined.' :)

Post #649191

Manie Verster

Posted Tuesday, February 03, 2009 3:52 PM

Ten Centuries

Group: General Forum Members
Last Login: Today @ 3:00 AM
Points: 1,151, Visits: 879

It's easy now to look back and say we would have done different. We can learn from things like the Titanic but unfotunately a lot of those people did not have the opportunity to correct their own mistakes 'cause they died.
I have had my Titanic moment when I started developing business systems and the first time it ran at the clients' company. A user came to me and told me of a bug in my system and I said: "Impossible! There cannot be a bug in this sytem!" Well, I fell flat on my face and had to apologize. Fortunately my system wasn't a boat that could sink and people lose their lives.

Tongue

Manie Verster
Developer
Johannesburg
South Africa

Life is about choices.... I choose to be happy today

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