A great article.  Glad to see there are others out there using the SQL Server Operations Guide.  I was looking for something to tie the Operations Guide together and summarise findings, this approach is ideal and I will be implementing a similar document, also thanks for the sample document, very helpful.

One small point I think that needs to be made (or highlighted if i missed it) is like any documentation it must be kept up to date, and strictly maintained to be of any use in teh future.

Thanks again,

ll

I feel compelled to point out that the Power Point deck and MOF are both derived from ITIL (http://www.itil.org/itil_e/index_e.html)

If you read the intro to MOF you'll see a "credit" given.

Checklists are after the fact, planning is before.  Logs (audits/reviews/assessments) are "during".  Keep that in mind when you are the one whose tail is on the line to upper management for your IT operations...

DRG