sp_send_dbmail does not work properly

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sp_send_dbmail does not work properly

nermin.hassan

Old Hand

Points: 314
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January 21, 2008 at 3:35 am

#378095

hi all,
i've made a stored procedure that uses sp_send_dbmail to send mails
no error messages are displayed when executing this stored procedure and the message "mail queued" is displayed but nothing is recieved
here is the code of the stored procedure
EXEC msdb.dbo.sp_send_dbmail
@profile_name = 'Exams',
@recipients = 'mail@domain.com',
@Body_format = 'HTML' ,
@subject = 'test mail' ,
@body='This is a test';

Viewing 12 posts - 1 through 11 (of 11 total)

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Johan Bijnens SSC Guru Points: 135258 More actions · Answer 1

- did you test the mail profile ?

- can you find any messages in the mail system's logging ?

- can you send "non-html" text messages ?

I've used this code to test my dbmail

declare @subject varchar(1000)

set @subject = @@servername + ': Count of master sysfiles'

EXEC msdb.dbo.sp_send_dbmail

@profile_name = 'SMTP_DBA',

@recipients = 'mymailaddress@mydomain.com',

@query = 'SELECT * FROM master.sys.sysfiles ',

@subject = @subject,

@body='kind regards',

@query_result_width = 8000,

@query_result_separator = '',

@attach_query_result_as_file = 1 ,

@query_attachment_filename='deQueryResultFileName.csv',

@append_query_error = 1 ;

Johan

Learn to play, play to learn !

Dont drive faster than your guardian angel can fly ...
but keeping both feet on the ground wont get you anywhere :w00t:

- How to post Performance Problems
- How to post data/code to get the best help[/url]

- How to prevent a sore throat after hours of presenting ppt

press F1 for solution, press shift+F1 for urgent solution 😀

Need a bit of Powershell? How about this

Who am I ? Sometimes this is me but most of the time this is me

nermin.hassan Old Hand Points: 314 More actions · Answer 2

-I tried the mail mail profile using send test mail and the mail was recieved

-I checked the database mail log and the following message appeared

"the mail could not be recieved by the recepients because of mailserver failure (Sending Mail using Account 4 (2008-01-21T13:33:26). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: 5.7.1 Message rejected due to content restrictions)"

Johan Bijnens SSC Guru Points: 135258 More actions · Answer 3

- can you double check the recipient's email address ? ( possible typo )

Johan

Learn to play, play to learn !

Dont drive faster than your guardian angel can fly ...
but keeping both feet on the ground wont get you anywhere :w00t:

- How to post Performance Problems
- How to post data/code to get the best help[/url]

- How to prevent a sore throat after hours of presenting ppt

press F1 for solution, press shift+F1 for urgent solution 😀

Need a bit of Powershell? How about this

Who am I ? Sometimes this is me but most of the time this is me

philcart SSC-Forever Points: 47794 More actions · Answer 4

"Message rejected due to content restrictions"

This is a small clue which indicates why the message isn't being received 😀

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Colt 45 - the original point and click interface

nermin.hassan Old Hand Points: 314 More actions · Answer 5

- the recipient address is correct

- i tried a text message type (instead of HTML)

- the message does not contain anything that may be restricted it is only text

philcart SSC-Forever Points: 47794 More actions · Answer 6

So the message might be text, what about any disclaimers, etc... that may be added to the outbound email?

I had one client that had similar problems sending plain text emails from SQL Server and it turned out to be the disclaimer had a couple of sales pitches in it that mentioned saving $$'s.

Check with the IT people at the destination and they should be able to check the inbound rules to determine why the email didn't pass the content check.

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Colt 45 - the original point and click interface

nermin.hassan Old Hand Points: 314 More actions · Answer 7

i do not know what is meant by "inbound" and "outbound" email??????

philcart SSC-Forever Points: 47794 More actions · Answer 8

"Inbound" would be when mail is arriving at the mail server, "Outbound" would be when mail is leaving the mail server.

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Colt 45 - the original point and click interface

Pandu Old Hand Points: 307 More actions · Answer 9

hi guys,

did you figured out the problem?, i am also getting same problem...

philcart SSC-Forever Points: 47794 More actions · Answer 10

Do you receive the same "... content restriction ..." message?

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Colt 45 - the original point and click interface

martin-210793 Ten Centuries Points: 1023 More actions · Answer 11

I was having an issue where when I added the parameter @attach_query_result_as_file = 1 I couldn't the mails weren't being sent. I couldn't figure it out and was begining to think I'd gone mad.

I then noticed that my junk mail folder had increased in size by about 20 mails....

Yes you guessed it, the mails were been sent to the junk mail folder...