December 28, 2015 at 7:54 am
About Our Client
FCm Travel Solutions was established in June 2004 following a series of strategic acquisitions by Flight Centre Limited. Since its launch, FCm has continued to partner with leading local travel management companies around the world to expand the company's network to more than 70+ countries. FCm is now one of the world's top five travel management companies with 390 offices worldwide, over 6000 staff and global turnover of £3bn.
FCm customers are large national and multi-national companies that have a travel spend of £1m - £20m annually, with a focus on air travel. They have large volumes of hotel and rail which is more efficiently managed online. They are looking for a TMC that can offer them value for money, cost savings and travel policy management whilst providing a consistent customer experience. FCm offers all these areas and more by operating in small dedicated teams and running a customer centric model. This means that every customer has a 'contact team' that works on delivering exceptional offerings.
Find out more about Flight Centre Travel Group here.
Job Description.
You'll work with our business leaders, Corporate & IT Supergroups, and clients to provide a future vision that will improve the depth of travel data by expanding the current business intelligence and data capture ranges we have today. Leading a team of data specialists, the role will constantly improve data quality globally and achieve internal and external key performance indicators globally.
This position is responsible for all aspects of corporate global customer data, including the strategic direction and operations of all travel management data collection and audit. Travel data is one of the core components we offer our clients and involves the collection and consolidation of two data streams; live reservation data via the GDS and invoiced data capture from mid/back office platforms. The two data streams are then used for internal reporting, client facing reporting and export to third party providers.
Responsibilities of this role include:
Managing project plans
Tracking progress of business standards
Overseeing testing
Meeting agreed deadlines for deployments and implementations
Prioritising ongoing workload requests
Managing vendor contracts which support our business with the production and housing of travel data
Pre/post sales support liaising with the key global clients, Sales, Account Management and Technology leaders as required
Developing strategic visions for data management related products
Managing a team of direct reports
The Successful Applicant
In order to be successful, you will have:
Business Travel experience in solution/vendor management
Experience in Travel Data Business Intelligence, Data Warehousing and Data Management Technology
Experience with multiple development life cycle methodologies
Detail driven - with the ability to consult and understand extensive data sets, data process flows and data warehouse standards
Knowledge of global travel distribution systems, IT systems and related processes
Full working rights for country of work
What's on Offer
In return for your hard work and dedication you will be rewarded with an attractive remuneration package.
By becoming part of the Flight Centre Travel Group - Corporate Division family, you'll have the chance to discover first hand why we're recognised the world over as one of the best employers around! Flight Centre Travel Group - Corporate Division offers its staff award-winning, world renowned benefits, including:
Competitive base salary
Discounted travel and access to excellent incentives from the world's top travel providers
Conferences & social events that are the envy of the industry
Career progression including global career opportunities
Free health and wellness advice and financial planning consultations
Fantastic and supportive team culture
You will be employed by a company that takes pride in their employees and offer a team culture like no other in the industry. You will be welcomed and provided with the right support to achieve continued success.
Apply here: https://express.candarine.com/campaign/url/forward/54834463c8d6
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