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Does Connect Work? Expand / Collapse
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Posted Sunday, March 03, 2013 3:50 AM


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Comments posted to this topic are about the item Does Connect Work?






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Post #1425932
Posted Sunday, March 03, 2013 5:05 AM


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I have only posted one item on Connect - it was related to a specific technology within Visual Studio 2012, it got no up votes from anyone, but was checked out by the developers, found to be a bug and has been fixed very quickly.

My thinking is that Connect works for true bug reports, however it is extremely unlikely that it would influence design choices, so anything that is not a software bug is very unlikely to be "fixed" through Connect.


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  • Post #1425934
    Posted Sunday, March 03, 2013 1:12 PM


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    The only thing I've found Connect to be useful as is to be the 'official word of god' from Microsoft regarding bugs in their product. Usually someone with more knowledge and/or better google-fu is able to point me at a particular connect time (although occassionally I find them myself) stating that something is FUBAR and either it's not going to be fixed or I need a new version or something else.

    Otherwise, well, no. As a normal user it's pretty useless to me. It's not something I go scrolling through to see recent issue in or anything of the like.



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    Post #1425998
    Posted Monday, March 04, 2013 6:38 AM


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    I think it needs a reevaluation as it does not appear to work. I have submitted, voted and viewed far too many that appear to be valid that either have no response or shrugged off. It has failed to work from my perspective so many times that I often forget about it.

    If there are too many being submitted then:
    - limit the sources. MSDN/TechNet subscribers perhaps? (Maybe this is already the case - I cannot remember)
    - make it easier to check for duplicates (and reward for submitting additional info)
    If there are a number of submitters misusing the system then bring in a warning system/reward system (encourage people to want to behave).
    If there are a number of reviewers inappropriately closing issues then bring in a warning system/reward system for them too. (Doesn't need to be public but stating that there is a system in place would give submitters confidence).

    This is an opportunity for MS to help us help them help us. Ignoring the minority of abusers (which there will always be a few in any collection of people), we want this to work for MS and us.


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    Post #1426214
    Posted Monday, March 04, 2013 7:29 AM
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    Connect doesn't work and this is so obvious that I almost refrained from commenting as it's a waste of time.

    Connect seems to me to be that classic failure of a behemoth Corporation where they know they have a problem so they create something that they tell themselves solves it, but they're kidding themselves and no one at the bottom of the food chain in the organization is about to tell the Emperor they are naked (aka "make a career ending decision").

    Please vote for this on Connect.
    Post #1426243
    Posted Monday, March 04, 2013 8:21 AM


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    Gary Varga (3/4/2013)
    I think it needs a reevaluation as it does not appear to work. I have submitted, voted and viewed far too many that appear to be valid that either have no response or shrugged off. It has failed to work from my perspective so many times that I often forget about it.


    I often forget, as well, to check for something on Connect because it has failed sooo many times.

    I still upvote items that I think need to be fixed, but I wonder if it is in vain sometimes.




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    Post #1426274
    Posted Monday, March 04, 2013 9:50 AM


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    SQLRNNR (3/4/2013)
    Gary Varga (3/4/2013)
    I think it needs a reevaluation as it does not appear to work. I have submitted, voted and viewed far too many that appear to be valid that either have no response or shrugged off. It has failed to work from my perspective so many times that I often forget about it.


    I often forget, as well, to check for something on Connect because it has failed sooo many times.

    I still upvote items that I think need to be fixed, but I wonder if it is in vain sometimes.

    I brought Steve's editorial and this thread to the attention of PJ Hough, CVP. If someone can make it work better, he is the one.
    Post #1426337
    Posted Monday, March 04, 2013 10:28 AM
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    I agree that Connect has at most one use: For those Connect items where someone from Microsoft has said "No, we're not fixing it", you can see that you're hosed and find what other workarounds regular users have posted.

    Note that I've seen comments from Microsoft about "will be fixed in the next version" multiple versions ago when I can still replicate the bug, so I don't consider those comments worthwhile - Microsoft clearly does not re-update the comment when they change their mind.

    As far as I can tell, Microsoft, like many corporations, devotes developer time based on Sales and/or Marketing desires, and fixes as few omissions, errors, kludges, or bugs as possible, much less makes improvements users actually want.
    Post #1426359
    Posted Monday, March 04, 2013 11:39 AM


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    I use the RSS feed for the Most Recently Modified updates.

    The quantity of updates is large - I have over 300 unread in five days. At that rate it's hardly surprising Microsoft doesn't keep pace.

    I've flagged over 150 items as "Important" using Outlook's category. Updates to these get automatically "read" and get sorted in date order, so it's clear which items I'm NOT following are getting updates.

    As has been said, the volume of "bulk updates by Microsoft, status WON'T FIX" is horrifying. It is clear that "the voice of the people" isn't being listened to when items are being consistently voted up EVEN AFTER MS SAYS "NO!"

    Primary use: see if it's already noted as "broken". Vote up if so.

    Be cautious about offering suggestions - largely closed-no.

    Make sure your "Bug" issue is reproducible, with clear steps documented! If not, don't waste anyone's time!!!

    Perhaps the volume of "noise" can be reduced by applying some common sense from US, the User Community? Maybe that way Microsoft would take more notice...?

    Perhaps Microsoft would deign to give URLs to "where is the thing fixed!" This omission/laziness is probably the most peeving aspect after the arbitrary (it seems) "closed won't fix" fiasco.

    One distressing thing I see all to often: issues raised by "big name MVPs" are ignored as lightly as the "unknowns". This is very odd. I would consider the voice of an MVP, especially where the issue isn't a whim but a duly considered serious issue or suggestion, to be worth far more in the ear of Microsoft than is currently evidenced.

    Sure hope PJ Hough, CVP is up for making or promoting changes. If not, the RSS feed will be dropped and Connect relegated to "just one more not very useful site".

    Can't even give Microsoft a "nice try" for Connect as it stands - sorry...
    Post #1426382
    Posted Monday, March 04, 2013 11:54 AM


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    Just had a thought: I don't care if I can personally raise issues. If I can raise it in a forum like this and forums like this can have a way of raising issues then we can filter the rubbish, we can canvas opinion and we can get results. I am not interested in getting MS to jump through hoops for me as I believe most of us here are not. As a community we want better products and know that our collective opinions and knowledge count.

    Gaz

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    Post #1426387
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