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Walk on the Wild Side Expand / Collapse
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Posted Tuesday, October 23, 2012 10:11 AM
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I would extend this further and say management should have to spend some time doing or at least shadowing both of these jobs.

Then again I believe everyone should have at least some training in computer programming in today's highly technical society.

I loved how the judge in the Oracle vs Google case was able to use his own programming experience to tell the Oracle lawyers that something they were arguing was really hard was actually quite simple.
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Posted Tuesday, October 23, 2012 11:53 AM
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G Bryant McClellan (10/23/2012)
There is a huge advantage in pulling the tekkies out of IT and having them learn part of the business.

In another life and century I worked for a major motor carrier. People who did not deal with drivers could take a 2 day course called Driver Reality. We learned a lot. We even got to see people in cars pull in front of rigs in traffic. Fortunately the cars were not crushed since the truck driver would have been blamed. Few if any ever went on to become truck drivers. But we learned an entirely different aspect of the business and returned to the tech world with a slightly altered view of the world.


There would be a huge advantage in having business people pulled out of the area they work in, to spend time in IT.

Of course, the next question is whether they would be competent enough to do so, and if their personalities would allow them to actually gain from it. Recently I had to deal with an end user that felt is was appropriate to grunt every second as I attempted to ask her co-worker for examples. This person was a manager, by the way. I find most end users have absolutely no patience for what we have to go through, and don't even want to answer our questions in order to help them. The preference is to just blame the technical people.


Dave
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Posted Tuesday, October 23, 2012 11:56 AM
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I have experience as a developer, and mainly work as an analyst right now. Most of the products we use come from external vendors, where we have little control over things.

I do know that my experience has led to teamwork that ended up identifying and fixing bugs much faster, since I understand how programs function, and can frequently point them in the right direction much faster.

As others have said in this thread, seeing the other side is a great idea. It must come with the right attitude though, and I don't see a lot of people who are willing to keep a positive attitude, for a variety of reasons.


Dave
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Posted Tuesday, October 23, 2012 12:07 PM
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Production administrators are the best. It is my preference to sit with them in order to know specifically how an application behaves or what the real inpact would be if changes were to be made.


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Posted Tuesday, October 23, 2012 2:48 PM


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djackson 22568 (10/23/2012)


There would be a huge advantage in having business people pulled out of the area they work in, to spend time in IT.



This makes some sense, especially in terms of some limited, relatively easy tasks, like report writing. Maybe query structure, have them learn a few things they might use later, but also understand how hard this can be.







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