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SQL Server 2008
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sql service restarted unexpectedly
12 posts, Page 1 of 2
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sql service restarted unexpectedly
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Zeal-DBA
Zeal-DBA
Posted Monday, September 24, 2012 7:37 AM
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Last Login: Tuesday, May 14, 2013 6:11 AM
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hello experts,
in my production server sql service restarted unexpectedly, the concern teams are asking for root cause analysis doc for that, what is the best way to troubleshoot why get restarted and who restarted it.
please help
Post #1363485
anthony.green
anthony.green
Posted Monday, September 24, 2012 7:42 AM
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Last Login: Friday, April 12, 2013 3:51 AM
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Check the windows logs, check the SQL server logs, they should contain the information about who/what/where/why/when restarted the SQL service.
Want an answer fast? Try here
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CrossTabs-Part1
&
Part2 - Jeff Moden
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Troubleshooting SQL Server: A Guide for the Accidental DBA - Jonathan Kehayias and Ted Krueger
Post #1363488
Zeal-DBA
Zeal-DBA
Posted Monday, September 24, 2012 7:55 AM
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i found following msgs in windows log
Cluster resource 'SQL Server' in Resource Group 'SQLVS01' failed.
Timeout (30000 milliseconds) waiting for a transaction response from the DWMRCS service.
Timeout (30000 milliseconds) waiting for a transaction response from the Netman service.
The SQL Server Agent (MSSQLSERVER) service was successfully sent a stop control.
The SQL Server Agent (MSSQLSERVER) service terminated unexpectedly. It has done this 4 time(s).
The SQL Server (MSSQLSERVER) service was successfully sent a stop control.
The SQL Server (MSSQLSERVER) service terminated unexpectedly. It has done this 2 time(s).
The SQL Server (MSSQLSERVER) service was successfully sent a start control.
Post #1363493
anthony.green
anthony.green
Posted Monday, September 24, 2012 8:26 AM
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Last Login: Friday, April 12, 2013 3:51 AM
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whats in the SQL logs around the same times?
Want an answer fast? Try here
How to post data/code for the best help - Jeff Moden
Need a string splitter, try this - Jeff Moden
How to post performance problems - Gail Shaw
CrossTabs-Part1
&
Part2 - Jeff Moden
SQL Server Backup, Integrity Check, and Index and Statistics Maintenance - Ola Hallengren
Managing Transaction Logs - Gail Shaw
Troubleshooting SQL Server: A Guide for the Accidental DBA - Jonathan Kehayias and Ted Krueger
Post #1363521
Markus
Markus
Posted Wednesday, September 26, 2012 8:13 AM
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That isn't good.
Look at the SQL Server log as the previous poster stated
Also look at the Windows Application and system log. There has to be more detail there.
Post #1364718
Sapen
Sapen
Posted Wednesday, September 26, 2012 9:55 AM
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Ensure that you have no automatic updates scheduled on your servers.
Post #1364807
Zeal-DBA
Zeal-DBA
Posted Wednesday, September 26, 2012 11:00 AM
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how do we check if it is enabled or not?
Post #1364844
Sapen
Sapen
Posted Wednesday, September 26, 2012 11:57 AM
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Last Login: Yesterday @ 6:54 AM
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Zeal-DBA (9/26/2012)
how do we check if it is enabled or not?
go to control panel--> windows updates-->check if you have enabled it
Post #1364861
benjamin.reyes
benjamin.reyes
Posted Wednesday, September 26, 2012 3:36 PM
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You should also look at the cluster events in the cluster manager.
Post #1364954
Zeal-DBA
Zeal-DBA
Posted Thursday, September 27, 2012 1:19 AM
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Last Login: Tuesday, May 14, 2013 6:11 AM
Points: 185,
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no, automatic update is turnedoff..
Post #1365060
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