RS 2008 Printing Issues

  • Hello friends,

    I would like to submit a question that's been bothering me for the pass week and it has to do with RS and its print function... well the lack of it really.

    I work in a large organisation (5500+) staff and I have migrated a bunch of reports from RS2005 to RS2008R2 and quite a large proportion of the staff are having issues printing the reports.

    Error Loading Resource library. (0x8007007E)

    Unable to load client print control.

    I've have given them a crappy work around by exporting to a pdf and then printing that out, but obliviously this is not acceptable for the long term.

    Has anyone ran across this issue or has heard of a solution to fix this rather irritating issue?

    Because of gp I'm stuck with IE 8

    Cheers 🙂

    Remember
    Without Change something sleeps inside of us that seldom awakens, the sleeper must awaken!!

  • You can try this:

    When you first print something you are asked to download and install RSClientPrint.dll. This library resides in c:\windows\Downloaded Program Files. For some unknown reason this file got corrupted. To fix the issue simply use the command regsvr32 "c:\windows\downlo~1\rsclientprint.dll" /u to unregister the file. The try printing the document again and reinstall the download when the pop-up appears.

    References:http://blogs.msdn.com/b/brianhartman/archive/2008/11/05/client-print-fails-to-load-after-microsoft-update-956391.aspx

  • Thank you very much for your response... it helped me to have figured out why its producing that error message. After I unregistered the file and watched a user try to print, what happens next is that it tries to install an activex control and unless the user has local admin rights or activex controsl have been disabled(in our case by group policy) in the browser it will fail.

    Thanks again 🙂

    Remember
    Without Change something sleeps inside of us that seldom awakens, the sleeper must awaken!!

  • Viewing 3 posts - 1 through 2 (of 2 total)

    You must be logged in to reply to this topic. Login to reply