• I'm afraid I don't remember all of the steps I took. There were many failed attempts to get this working.

    The MSA (Managed Service Account) was created on the Domain Controller.

    In SSMS:

    use master;

    GO

    CREATE LOGIN [MyDomain\MyMSA$] FROM WINDOWS;

    GO

    USE msdb;

    GO

    CREATE USER [MyDomain\MyMSA$]FROM LOGIN [MyDomain\MyMSA$];

    GO

    ALTER ROLE DatabaseMailUserRoleADD MEMBER [MyDomain\MyMSA$];

    GO

    Prior to doing that, I got an error about the user accessing objects in msdb.

    14090 SW TENNESSEE LN