Gary Varga (9/14/2016)
JoeS 3024 (9/12/2016)
I think one reason why this could be is our global world. How many of us actually understand how to communicate with not only other people (techies, non-techies, management) but also different cultures. What you find arrogant or rude maybe is a common trait in another culture. I think we all heard that soft skills are important for techies to have, now we can add "How to communicate in a diversified environment" to the mix of those soft skills needed.I am in the UK and I have worked with a lot of Indians. There are different values, expectations and protocols on each side. Not necessarily right or wrong. Just different.
I can associate. I am an American, but spent a lot of time in Europe (specifically France) growing up. I learned the hard way about how different the communication patterns and protocols are when I came back to go to college (university for our friends on the other side of the pond). Let's just say that French culture tends to encourage a high amount of questioning/debating/bantering with people you are friendly with, which conveys as rude and confrontational in the US.
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Your lack of planning does not constitute an emergency on my part...unless you're my manager...or a director and above...or a really loud-spoken end-user..All right - what was my emergency again?