Report Server Windows Service (MSSQLSERVER) cannot connect to the report server

• gryleung

  Grasshopper

  Points: 21

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  May 7, 2016 at 2:02 pm

  #326283

  I have 2 SQL servers, 1 principal and 1 mirror on a remote site. On the mirrored server, the following error is being logged.

  Report Server Windows Service (MSSQLSERVER) cannot connect to the report server database.

  The application domain WindowsService_17 failed to initialize. Error: Microsoft.ReportingServices.Diagnostics.Utilities.ReportServerDatabaseUnavailableException: The report server cannot open a connection to the report server database. A connection to the database is required for all requests and processing. ---> System.Data.SqlClient.SqlException: Cannot open database "ReportServer" requested by the login. The login failed.

  Login failed for user 'MYDOMAIN\sqladmin'.

  at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)

  at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)

  at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)

  at System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin(Boolean enlistOK)

  at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64 timerExpire, SqlConnection owningObject)

  at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String host, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, Int64 timerStart)

  at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)

  at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)

  at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)

  at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)

  at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)

  at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)

  at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)

  at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)

  at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)

  at System.Data.SqlClient.SqlConnection.Open()

  at Microsoft.ReportingServices.Library.ConnectionManager.OpenConnection()

  --- End of inner exception stack trace ---

  at Microsoft.ReportingServices.Library.ConnectionManager.OpenConnection()

  at Microsoft.ReportingServices.Library.ConnectionManager.ConnectStorage()

  at Microsoft.ReportingServices.Library.ServiceController.ServiceStartThread(Object firstStart).

  TCP/IP and Named Pipes are enabled on both servers. When I open up the Report Server Configuration Manager on both servers, the settings match so I'm kind of lost as to what's causing this issue.