• TeraByteMe (2/24/2016)


    Thanks for all the advice. They all would work well if there was any form of procedure and accountability in the company I work with.

    I started the job almost 6 weeks ago. There had been two people in the positiion over the last year before. This situation having some 1900 base reports and about 1600 linked reports. When I came in there was a backlog of requests that had built up over time - especially over the month that no one was in the position before I came on. I think about 60 change report, new report, ah-hoc report, and data valiation tickets. There is no formal process just an email to a ticketing system. Very complex backend with thousands of tables and data coming from dozen of sources into the tables. About 25 databases on the main server and a dozen linked servers. If that isn't bad enough there are pushy/agressive type women that enjoy having someone to push around and I am the easy target. These business user women emailing, chatting, and phoning me all day long with one emergency or another. I can't sit uninterrruped for over a half hour. Just want to dictate not listen or respond. I am constantly being pulled off my tasks. And always after I have deployed a report to their specification they come back and say will you change this or change that. I do and deploy then they come aain. Mean while the tickets and emails keep pouring in. Co-workers in my group pass work off to me. Everybody pushing work off on me.

    I am resigning. I have been working some 70 hours a week spending my weekends working remotely and waking up in the middle of the night being to anxious to fall asleep.

    Where is your manager in all of this? There needs to be a more formal process to quell the madness and at the same time prioritize the must haves from the nice to haves. You have raised this as an issue to management have you not?

    I am sure hiring managers are well aware that sweat shops like this exist and I imagine would not hold it against you your escape. If they do I have to wonder about their system and their qualifications as managers in the support their employees. So it sort of filters out future places of this sort in your new search as well. IE, an interviewer that symapthises with you more than judges you is probably someone you want to work for.

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