Images not rendering (SSRS)

  • Hi,

    Wonder if I could get some advice on a problem with rendering images.

    I think this boils down to an internet explorer compatibility problem.

    So, I have developed some reports on SQL Server 2014 SSRS including some Data Bars and Sparklines. The solution files are stored on the server which is Windows Server 2012R2. By default this server runs IE11. The development environment is Visual Studio 2012 (had to install this as SQL 2014 did not arrive with BI tools SSDT)

    Just to let you know the default IE version running across local network is IE9. Apparently this can't be upgraded because of a number of application compatibility problems.

    When I debug the report locally the images render fine under IE9, but when I deploy the reports to report server and then run from there I get image icons appearing instead of the images themselves. Now, I can click F12 to view the web options; it shows IE9 (compatibility view) and Document Mode = Quirks. No matter which combination I apply, for example IE9 view & Doc Mode = IE9 Standards, I still cannot render the images correctly.

    I have heard that you cannot downgrade Windows Server 2012R2 from IE11 to IE9 as it is released with IE11 as standard.

    Has anyone encountered this problem, even if running SQL 2012, and is there perhaps a siple workaround that I may have missed?

  • ... just to further clarify

    when I debug the report locally the report graphics display perfectly.

    However, when I browse to report server and run report from SSRS homepage then some graphics do not appear.

    Any advice?

  • ok, answering my own question here and the solution was surprisingly simple.

    Restart SQL Server and Reporting Server services.

    After this, the rendering issues disappeared.

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