I've slowly learned how to automate installs on client. With most software once you automate it the first time then it becomes easy. It saves a day or two of work for the level 1 and help desk staff. The server installs usually have to be done manually but sometimes they can be done automatically.

I did it with our SW and was able to change a manual install that used to take several weeks to be about two-four weekend days on our hosted and maybe a week on our customer's servers.

All my techs appreciated it.