its not a problem with Solawinds Orion products.
It's the problem with the industry.
Windows, Android are designed to spy on users, collect and send away all information they can access on the devices. And they can access everything.
Can you be sure MS and Google are the only eyes on that info?
Do you know what kind of broken chain those devops deployed in one of recent updates? They cannot catch obvious bugs, do you expect them to dig deep for sophisticated attacks?
And the biggest problem is with the global security concept. Why on earth a system admin account must have access to user emails?