I'm not able to duplicate what you are describing. When I go to the video, wait for it to load, the click "Click Here to Start", it works fine. I tried this for all the Profiler videos, and it works everytime for me. Perhaps you can be more specific about what you are doing and exactly what you are getting back as a result. Do you have this problem with all the videos, or only for this one video?
Brad M. McGehee