"we have a usability expert and a designer working on the look and feel to make things more, ah, well....beautiful?"
It's really quite depressing when a functional site like sqlservercentral.com, which looks pretty good to me, gets a designer to "improve" the looks. I don't want fancy graphics, or those supremely irritating Flash objects (thank God for Firefox and FlashBlock!). I want a site that does the job as simply as possible, and loads pages as quickly as possible. All of that "pretty" stuff doesn't provide any functionality - it justs absorbs bandwidth.
I know that evolution is inevitable, but I wish that wasn't true in this case.