Time issues

  • Hello,

    I have a sql query(using 2005). Please see the grid below. I need to only show time on the hour instead of the half hour but still aggregate my data. The column that I am converting is date time data type but only has the time in 30 minute intervals. Anyone know how I can do this? My apologies if I did not offer enough information. Please ask questions and thank you all very much in advance.

    Times ACD Other

    8:30AM --12 --10

    9:00AM --48 --0

    9:30AM --20 --27

    10:00AM --0 --0

    10:30AM --0 --0

    11:00AM --47 --0

    11:30AM --33 --0

    12:00PM --0 --0

    12:30PM --0 --0

    1:00PM --22 --0

    1:30PM --0 --0

    2:00PM --53 --0

  • can you post the data as consumable sql stateemtns we can paste into SSMS, along with the datatypes?

    something like this is an example

    ;WITH MyCTE([Times],[ACD],[Other],[Outb])

    AS

    (

    SELECT '8:30AM','0:00:00','0:00:00','0:00:00' UNION ALL

    SELECT '9:00AM','0:09:48','0:00:00','0:00:23' UNION ALL

    SELECT '9:30AM','0:15:20','0:02:27','0:00:00' UNION ALL

    SELECT '10:00AM','0:00:00','0:00:00','0:01:32' UNION ALL

    SELECT '10:30AM','0:00:00','0:00:00','0:00:00' UNION ALL

    SELECT '11:00AM','0:15:47','0:00:00','0:00:00' UNION ALL

    SELECT '11:30AM','0:00:33','0:00:00','0:00:00' UNION ALL

    SELECT '12:00PM','0:00:00','0:00:00','0:00:00' UNION ALL

    SELECT '12:30PM','0:00:00','0:00:00','0:00:00' UNION ALL

    SELECT '1:00PM','0:05:22','0:00:00','0:00:13' UNION ALL

    SELECT '1:30PM','0:00:04','0:00:00','0:12:25' UNION ALL

    SELECT '2:00PM','0:05:53','0:00:00','0:00:00' UNION ALL

    SELECT ''

    )

    SELECT * FROM MyCTE;

    Lowell


    --help us help you! If you post a question, make sure you include a CREATE TABLE... statement and INSERT INTO... statement into that table to give the volunteers here representative data. with your description of the problem, we can provide a tested, verifiable solution to your question! asking the question the right way gets you a tested answer the fastest way possible!

  • and somethign from my snippets, which is grouping data into half hour intervals:

    With MySampleData

    (AgentID,State,StartTime,EndTime,Duration)

    AS (

    SELECT '1234','NotReady',Cast('2011-04-05 08:00:00' AS datetime),Cast('2011-04-05 08:00:05' AS datetime),'5' UNION ALL

    SELECT '1234','Ready','2011-04-05 08:00:05','2011-04-05 08:01:00','55' UNION ALL

    SELECT '1234','Busy','2011-04-05 08:01:00','2011-04-05 08:03:00','120' UNION ALL

    SELECT '1234','ACW','2011-04-05 08:03:00','2011-04-05 08:03:10','10' UNION ALL

    SELECT '1234','Ready','2011-04-05 08:03:10','2011-04-05 08:05:00','110' UNION ALL

    SELECT '1234','NotReady','2011-04-05 08:05:00','2011-04-05 08:35:00','1800' UNION ALL

    SELECT '1234','Ready','2011-04-05 08:35:00','2011-04-05 08:40:00','300'

    )

    , Calendar( StartTime, EndTime ) AS (

    SELECT Cast('2011-04-05 07:30' AS datetime), Cast('2011-04-05 08:00' AS datetime)

    UNION ALL

    SELECT Cast('2011-04-05 08:00' AS datetime), Cast('2011-04-05 08:30' AS datetime)

    UNION ALL

    SELECT Cast('2011-04-05 08:30' AS datetime), Cast('2011-04-05 09:00' AS datetime)

    )

    , Interval_Details AS (

    SELECT d.AgentID, c.StartTime AS Interval

    , DateDiff(ss

    , CASE WHEN c.StartTime > d.StartTime THEN c.StartTime ELSE d.Starttime END

    , CASE WHEN c.EndTime < d.EndTime THEN c.EndTime ELSE d.Endtime END

    ) AS IntervalLength

    , [State]

    FROM MySampleData AS d

    INNER JOIN Calendar AS c

    ON d.StartTime < c.EndTime

    AND c.StartTime < d.EndTime

    )

    SELECT

    AgentID

    , Interval

    , Sum(IntervalLength) AS LoginTime

    , Sum(CASE [State] WHEN 'Ready' THEN IntervalLength ELSE 0 END) AS ReadyTime

    , Sum(CASE [State] WHEN 'NotReady' THEN IntervalLength ELSE 0 END) AS NotReadyTime

    , Sum(CASE [State] WHEN 'ACW' THEN IntervalLength ELSE 0 END) AS ACWTime

    FROM Interval_Details

    GROUP BY AgentID, Interval

    Lowell


    --help us help you! If you post a question, make sure you include a CREATE TABLE... statement and INSERT INTO... statement into that table to give the volunteers here representative data. with your description of the problem, we can provide a tested, verifiable solution to your question! asking the question the right way gets you a tested answer the fastest way possible!

  • Thanks again Lowell. Here is my code...

    SELECT INTERVALSTART

    ,RIGHT(INTERVALSTART, 7) as Times

    ,dbo.ConvToHours(Sum(ACDTIME)) as [ACD Time]

    ,dbo.ConvToHours(SUM(AUXINTIME+ACWINTIME)) as [Other Inb Call Time]

    ,dbo.ConvToHours(SUM(ACWOUTOFFTIME + AUXOUTOFFTIME)) as [Outb Ext Call Time]

    ,SUM(ACWOUTCALLS - ACWOUTOFFCALLS + AUXOUTCALLS - AUXOUTOFFCALLS) as [Outb Int Calls]

    ,dbo.ConvToHours(SUM(ACWOUTTIME - ACWOUTOFFTIME + AUXOUTTIME - AUXOUTOFFTIME)) as [Outb Int Call Time]

    ,SUM(ACDCALLS + AUXOUTCALLS + AUXINCALLS + ACWOUTCALLS + ACWINCALLS) as [Total Calls]

    ,dbo.ConvToHours(SUM(ACDTIME + AUXOUTTIME + AUXINTIME + ACWOUTTIME + ACWINTIME)) as [Total Call Time]

    FROM oadb.hCmsAgent A

    LEFT JOINdbo.Agent_Groups G ON A.logid = G.logid

    WHERE convert(varchar(15), INTERVALSTART, 101) = '12/13/2013' --convert(varchar(15),getdate(),101)

    GROUP BY A.LOGID, datepart(hh,INTERVALSTART),INTERVALSTART,ITEM_NAME,Logname

    ORDER BY A.LogId, datepart(hh,INTERVALSTART)

  • Are you perhaps looking for something like this?

    WITH SampleData (Times, ACD, Other) AS

    (

    SELECT CAST('08:30' AS DATETIME), -12, -10

    UNION ALL SELECT CAST('09:00' AS DATETIME), -48, -0

    UNION ALL SELECT CAST('09:30' AS DATETIME), -20, -27

    UNION ALL SELECT CAST('10:00' AS DATETIME), -0, -0

    UNION ALL SELECT CAST('10:30' AS DATETIME), -0, -0

    UNION ALL SELECT CAST('11:00' AS DATETIME), -47, -0

    UNION ALL SELECT CAST('11:30' AS DATETIME), -33, -0

    UNION ALL SELECT CAST('12:00' AS DATETIME), -0, -0

    UNION ALL SELECT CAST('12:30' AS DATETIME), -0, -0

    UNION ALL SELECT CAST('13:00' AS DATETIME), -22, -0

    UNION ALL SELECT CAST('13:30' AS DATETIME), -0, -0

    UNION ALL SELECT CAST('14:00' AS DATETIME), -53, -0

    )

    SELECT Times=DATEADD(hour, DATEDIFF(hour, 0, Times), 0)

    ,ACD=SUM(ACD), Other=SUM(Other)

    FROM SampleData

    GROUP BY DATEADD(hour, DATEDIFF(hour, 0, Times), 0);


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  • SELECT CONVERT(char(2),Times,108)+':00' AS [Times],SUM(ACD) AS [ACD],SUM(Other) AS [Other]

    FROM SampleData

    GROUP BY CONVERT(char(2),Times,108)

    ORDER BY CONVERT(char(2),Times,108) ASC

    Far away is close at hand in the images of elsewhere.
    Anon.

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