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The system has rebooted from a Automatic Server Recovery (ASR) event.


The system has rebooted from a Automatic Server Recovery (ASR) event.

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karthik babu
karthik babu
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We are facing a frequent restart of our production server once in a month or so. The event log is as below..

User Action
Determine the nature of the Automatic Server Recovery (ASR) event, and take corrective action.

WBEM Indication Properties
AlertingElementFormat: 1 0x1 (Other)
AlertType: 5 0x5 (Device Alert)
BladeBay: "11"
BladeName: "DBServer.histogenetics.com"
Description: "The system has rebooted from a Automatic Server Recovery (ASR) event."
EnclosureName: "OB-005DD323242"
EventCategory: 16 0x10 (System Power)
EventID: "1"
ImpactedDomain: 3 0x3 (Enclosure)
IndicationIdentifier: "{B211AC7F-9D6F-435C-825E-560CB382D0CF}"
IndicationTime: "20130701224253.923000-240"
NetworkAddresses[0]: "fe80::a8d7:c0f3:ac5f:b15d%10"
NetworkAddresses[1]: "xxx.xxx.xxx.xx"
OSType: 103 0x67 (Microsoft Windows Server 2008 R2)
OSVersion: "6.1.7601"
PerceivedSeverity: 5 0x5 (Major)
ProbableCause: 111 0x6f (Timeout)
ProbableCauseDescription: "ASR Reboot Occurred"
ProviderName: "HP Recovery"
ProviderVersion: "2.7.0.0"
RackName: ""
RackUID: ""
RecommendedActions[0]: "Determine the nature of the Automatic Server Recovery (ASR) event, and take corrective action."
Summary: "ASR reboot occurred"
SystemCreationClassName: "HP_WinComputerSystem"
SystemFirmwareVersion[0]: "2010.03.30"
SystemFirmwareVersion[1]: "2010.03.30"
SystemGUID: "33424235-3532-584D-51343-425235235"
SystemModel: "ProLiant BL460c G6"
SystemName: "DBServer.histogenetics.com"
SystemProductID: "785725-K22"
SystemSerialNumber: "XDfs898sd"
TIME_CREATED: 130172065740131089 0x1ce76cdda1e8b11


Did anybody faced a similar problem and get it solved..

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anastke
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without knowledge of hp blades
it looks like a power outage
Erland Sommarskog
Erland Sommarskog
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Do you have any reason to believe that this is related to SQL Server? On the surface it seems that you should look for a forum elsewhere for help.

Erland Sommarskog, SQL Server MVP, www.sommarskog.se
HowardW
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It's one to take up with your server team/HP support. ASR reboots happen when there's some hardware level panic, so it's highly likely to be hardware related (although HP will insist you're on the latest firmware before treating it as such). There should be some further diagnostic information in the HP management logs.
karthik babu
karthik babu
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Actually I found an old thread regarding the same issue.. so I thought of opening a new one :-)

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ncrino
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I am new to this forum, but stumbled upon it while desperately searching for anyone else who has experienced a similar issue. I have 20+ HP 465c BladeServers running SQL 2008 that, despite what levels of firmware they are running, will reboot and/or ASR about once a month. Different servers every time, some have done it on multiple occasions. It's extremely frustrating and of course, HP always finds a way to tell me my firmware is out of date and that is what's causing it. I have 30+ ESXi hosts, as well as other non-SQL Windows hosts running on the same hardware and firmware that NEVER see this issue.

Anyone with a similar problem? Did the person who originally posted their issue ever see a resolution? Any help would be greatly appreciated.

Thanks,
Natalie
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