Click here to monitor SSC
SQLServerCentral is supported by Redgate
 
Log in  ::  Register  ::  Not logged in
 
 
 


Advanced troubleshooting of Subscriptions


Advanced troubleshooting of Subscriptions

Author
Message
jlsporty
jlsporty
SSC Journeyman
SSC Journeyman (99 reputation)SSC Journeyman (99 reputation)SSC Journeyman (99 reputation)SSC Journeyman (99 reputation)SSC Journeyman (99 reputation)SSC Journeyman (99 reputation)SSC Journeyman (99 reputation)SSC Journeyman (99 reputation)

Group: General Forum Members
Points: 99 Visits: 300
I'm looking for either help on an issue or to see if somebody can point me in the right direction to troubleshoot the issue below.

We have reports running in SSRS 2008 R2 SP1 (10.50.2500.0) where a subscription on a shared schedule will sometimes show as hung up in a "pending" state. From looking through the execution log table I found that an execution log record that is normally written wasn't. I have attached a screenshot highlighting the record that was missing a duplicate that day as well as a 0 byte count. I also looked through the SSRS log files (Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\LogFiles) and they look identical to previous days when I search by report name as well as the SubscriptionID for the scheduled run time. When I rescheduled the subscription to run it executed without a problem. I would like to see if anyone has any advanced troubleshooting techniques that I can employ prior to calling in a ticket with Microsoft. My client is really coming down on me to come up with an explanation for these random report failures and at this point all I can say is "I don't know".

Any help, suggestions or comments are appreciated.

Thanks
Attachments
ExecutionLog.jpg (4 views, 189.00 KB)
//Ravi
//Ravi
SSC-Enthusiastic
SSC-Enthusiastic (110 reputation)SSC-Enthusiastic (110 reputation)SSC-Enthusiastic (110 reputation)SSC-Enthusiastic (110 reputation)SSC-Enthusiastic (110 reputation)SSC-Enthusiastic (110 reputation)SSC-Enthusiastic (110 reputation)SSC-Enthusiastic (110 reputation)

Group: General Forum Members
Points: 110 Visits: 445
Do you have any other processes running on the database at the time of Subscription? For example, back of the Report server Database. It might explain the occasional failure.

------------
Smile
jlsporty
jlsporty
SSC Journeyman
SSC Journeyman (99 reputation)SSC Journeyman (99 reputation)SSC Journeyman (99 reputation)SSC Journeyman (99 reputation)SSC Journeyman (99 reputation)SSC Journeyman (99 reputation)SSC Journeyman (99 reputation)SSC Journeyman (99 reputation)

Group: General Forum Members
Points: 99 Visits: 300
I looked into that and didn't see any conflicting processes at the report run time. I did do some other research and found that it may be failing looking up the user SID in Active Directory at run time. Also, the report owner owns most of the reports on the server and I found a setting in the RSConfig (Maximum Simultaneous Report Jobs) that limits concurrent report executions to 20 which might be a cause as well. I'm going to increase the config value to 40 and see if that helps.
//Ravi
//Ravi
SSC-Enthusiastic
SSC-Enthusiastic (110 reputation)SSC-Enthusiastic (110 reputation)SSC-Enthusiastic (110 reputation)SSC-Enthusiastic (110 reputation)SSC-Enthusiastic (110 reputation)SSC-Enthusiastic (110 reputation)SSC-Enthusiastic (110 reputation)SSC-Enthusiastic (110 reputation)

Group: General Forum Members
Points: 110 Visits: 445
Run This code on your report server database and it will give you an schedule to see if you are running multiple reports at the same time

SELECT *  FROM [ReportServer].[dbo].[Subscriptions] order by LastRunTime



------------
Smile
Go


Permissions

You can't post new topics.
You can't post topic replies.
You can't post new polls.
You can't post replies to polls.
You can't edit your own topics.
You can't delete your own topics.
You can't edit other topics.
You can't delete other topics.
You can't edit your own posts.
You can't edit other posts.
You can't delete your own posts.
You can't delete other posts.
You can't post events.
You can't edit your own events.
You can't edit other events.
You can't delete your own events.
You can't delete other events.
You can't send private messages.
You can't send emails.
You can read topics.
You can't vote in polls.
You can't upload attachments.
You can download attachments.
You can't post HTML code.
You can't edit HTML code.
You can't post IFCode.
You can't post JavaScript.
You can post emoticons.
You can't post or upload images.

Select a forum

































































































































































SQLServerCentral


Search