Oh, this job is great :-D. It's a similar "style" of job as my old one, in that I'm troubleshooting a third-party vendor's software, but the people here are much more accommodating than my old employer. They're willing to listen to me and consider my approaches in altering functionality and implementing new utilities, which has lead to me developing alternatives to the software's functionality that save tons of time for the users.
I've added a new method for transcription and case alteration that functions in a set-based manner rather than an RBAR manner (users originally had to do one record at a time if they were transcribing; I've implemented an intranet site that allows them to transcribe as many patient records at once as they'd like), and that's increased worker efficiency many times over.
Thanks for asking about my current situation, and many thanks to Mr. Mitchell and Mr. Moden; if I'd limited myself to only trying for jobs that exactly met my abilities, I'd have been stuck in a rut forever. This job was over my head originally, but I've grown into it quite rapidly, and things are looking good :-D