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Error in Reporting Services - Event Error 107:"Report Server Windows Service (MSSQLSERVER) cannot...


Error in Reporting Services - Event Error 107:"Report Server Windows Service (MSSQLSERVER) cannot connect to the report server database."

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sram24_mca
sram24_mca
Mr or Mrs. 500
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Hi,
We are getting error - "Report Server Windows Service (MSSQLSERVER) cannot connect to the report server database." while retrieving the data from the particular database. Can anyone tell us why this problem arise ?

Regards,
Ram
anthony.green
anthony.green
SSC-Insane
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Has anything changed recently?

Report server migration
Database server migration
Encryption keys been restored

Can you run through the SSRS config tool to ensure it is set up as it should be?



Want an answer fast? Try here
How to post data/code for the best help - Jeff Moden
When a question, really isn't a question - Jeff Smith
Need a string splitter, try this - Jeff Moden
How to post performance problems - Gail Shaw
CrossTabs-Part1 & Part2 - Jeff Moden
SQL Server Backup, Integrity Check, and Index and Statistics Maintenance - Ola Hallengren
Managing Transaction Logs - Gail Shaw
Troubleshooting SQL Server: A Guide for the Accidental DBA - Jonathan Kehayias and Ted Krueger


sram24_mca
sram24_mca
Mr or Mrs. 500
Mr or Mrs. 500 (574 reputation)Mr or Mrs. 500 (574 reputation)Mr or Mrs. 500 (574 reputation)Mr or Mrs. 500 (574 reputation)Mr or Mrs. 500 (574 reputation)Mr or Mrs. 500 (574 reputation)Mr or Mrs. 500 (574 reputation)Mr or Mrs. 500 (574 reputation)

Group: General Forum Members
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We first cleaned up the transaction logs - 20 days back and restored the encryption keys recently - 2 days before.
Regards,
Ram
anthony.green
anthony.green
SSC-Insane
SSC-Insane (24K reputation)SSC-Insane (24K reputation)SSC-Insane (24K reputation)SSC-Insane (24K reputation)SSC-Insane (24K reputation)SSC-Insane (24K reputation)SSC-Insane (24K reputation)SSC-Insane (24K reputation)

Group: General Forum Members
Points: 24478 Visits: 6519
Restoring the encryption keys will have probably caused it as the keys are out of sync.

Two ways to go it, find the correct encryption key file or delete all encrypted content and then resetup all your data sources and subscriptions.



Want an answer fast? Try here
How to post data/code for the best help - Jeff Moden
When a question, really isn't a question - Jeff Smith
Need a string splitter, try this - Jeff Moden
How to post performance problems - Gail Shaw
CrossTabs-Part1 & Part2 - Jeff Moden
SQL Server Backup, Integrity Check, and Index and Statistics Maintenance - Ola Hallengren
Managing Transaction Logs - Gail Shaw
Troubleshooting SQL Server: A Guide for the Accidental DBA - Jonathan Kehayias and Ted Krueger


sram24_mca
sram24_mca
Mr or Mrs. 500
Mr or Mrs. 500 (574 reputation)Mr or Mrs. 500 (574 reputation)Mr or Mrs. 500 (574 reputation)Mr or Mrs. 500 (574 reputation)Mr or Mrs. 500 (574 reputation)Mr or Mrs. 500 (574 reputation)Mr or Mrs. 500 (574 reputation)Mr or Mrs. 500 (574 reputation)

Group: General Forum Members
Points: 574 Visits: 508
Thanks for your help! Is there any other cause for this problem?
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